The three D's that inhibit the listening process are distractions, disorientation, and developing

The speaker's physical presentation (e.g., animation, appearance, and clothing) can have an effect on listener attention

A. True B. False

Edward Bernays is generally regarded as the founder of the PR industry. Which of the following statements is NOT true about Bernays? a. He was responsible for making bacon and eggs the typical Americanbreakfast

b. He saw PR as an applied social science that uses insights frompsychology to "engineer consent.". c. He was quite candid about the manipulative nature of some PR work. d. He was known as the "master of propaganda.".