Group roles that function in opposition to group productivity and cohesion are referred to as ______.

a. counteractive roles
b. disruptive roles
c. informal roles
d. social roles

b. disruptive roles

Communication & Mass Media

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Substitutes

ex: Task feedback Training & experience Professionalism Staff support Group cohesion Intrinsic satisfaction

Communication & Mass Media

Paul describes first how hunger is a world-wide problem; he then explains that there is a hunger problem in America; then he describes a family suffering in his home town. What aspect of supporting material organization is Paul employing here?

a. the primacy-recency principle b. the complexity principle c. the "soft" to "hard" evidence principle d. the specificity principle

Communication & Mass Media