As face-to-face communication is often replaced by e-mail, wikis, and computerized conferencing, leadership qualities attributed to physical ________ could become less important

Which of the following financial ratios is not used to develop Altman's Z score from multiple discriminate analysis?

A) Interest expense/total assets B) EBIT/total assets C) Working capital/total assets D) Market value of equity/book debt

After selecting a sweater on the Land's End Web site, Kelly was asked to fill in details for the customer database. Kelly was given a form that required her to fill in her name, date of birth, and e-mail address

Kelly then checked a box that was next to the following statement: "Yes, I would like to receive weekly promotional information from Land's End online." Which of the following practices is evident from this scenario? A) e-mail hosting service B) e-mail spoofing C) catalog marketing D) contextual advertising E) permission-based e-mail marketing