The charter of a corporation provides for the issuance of 100,000 shares of common stock. Assume that 45,000 shares were originally issued and 5,000 were subsequently reacquired. What is the number of shares outstanding?

Which of the following statements is (are) true regarding the relationship between an agent and an undisclosed principal? The principal is required to indemnify the agent for any contract entered into by the agent within the scope of the agency agreement. The agent has the same actual authority as if the principal had been disclosed.

A. I only. B. II only. C. Both I and II. D. Neither I nor II.

Which of the following statements about CRM programs is true?

A) The success of a CRM program relies on its use of mass communication channels. B) CRM programs include information gathered from each customer touchpoint. C) Internet technology is a barrier to the successful implementation of CRM programs. D) To succeed, all companies should engage in CRM every time they interact with a customer. E) Only consumer marketers can benefit from the use of CRM programs.