When considering the plan-do-study-act cycle for problem solving, instructing other employees in the use of the new process occurs in the ________ step

Kyle White owns a sporting goods store that appeals to hunters and fishermen. The market that Kyle is trying to appeal to is called his ________ market

A) focal B) objective C) target D) critical E) intention

All of the following are characteristics of a highly formalized organization EXCEPT ________

A) explicit job descriptions B) little discretion for employees C) minimum number of rules D) a standardized way of doing things