Which of the following approaches to resolving conflicts is most likely to result in quick solutions, but often leads to relational conflicts?

Specialty Blades designs precision cutting devices for varied applications

A recent project involved the company working closely with a medical device company to develop a combination scalpel and stapler that makes precise cuts on the tissue and staples closely, which results in less traumatic procedures and quicker patient recoveries. This is an example of which of the eight critical processes performed by supply chain managers? a. Supplier relationship management b. Returns management c. Product development and commercialization d. Order fulfillment

Which of the following would NOT be a credible measure of the effectiveness of a social media campaign?

A) a comparison of positive and negative comments in blogs, forums and other networks B) the number of positive mentions in social media sites C) the total number of Internet users reading a site at a specific time D) analyzing the opinion and tone of participants' comments E) the number of negative mentions in social media sites