The sales-volume variance is:

You can beat back information overload by

a. recognizing that not all information can be examined. b. developing an information management strategy that works for you. c. trying to recognize quality information. d. all of these choices.

Answer the following statements true (T) or false (F)

1. The jewelry, tattoos, piercings, and makeup a person uses are known as emblems. 2. Affect displays complement, enhance, or substitute for a verbal message. 3. A hug or pat on the back is an example of a social touch. 4. Shared understanding of what communication means and what constitutes appropriate ommunication are known as communication rules. 5. Verbal communication does not carry any symbolic meaning or understanding.