When speaking to an audience of listeners who are strongly opposed to one's position, it is best to

The personal need to achieve our highest potential is known as the need for

a. self-esteem. b. emotional values. c. self-actualization. d. psychological reassurance.

The advice to “stress the positive” when giving criticism means that you should practice empathic and polite listening by pointing out the strong aspects of the speech and ignoring the weak aspects

Indicate whether the statement is true or false.