The advice to “stress the positive” when giving criticism means that you should practice empathic and polite listening by pointing out the strong aspects of the speech and ignoring the weak aspects

Which tactic can be used to increase public involvement at the engagement level?

a) b) Citizens are taught how to sign and verify their identity and report complaints. c) Google Earth's aerial photographs are used to depict property and facilities. d) Small-group sessions were set up to address and resolve environmental concerns.

Which of the following was NOT part of Cicero's "five arts of public speaking?"

A) Invention B) Research C) Style D) Delivery