Anne, who has a preexisting medical condition, recently changed jobs. Which legislation was passed to protect individuals such as Anne?
A) Patient Protection and Affordable Care Act
B) Family and Medical Leave Act
C) Health Insurance Portability and Accountability Act
D) Consolidated Omnibus Budget Reconciliation Act
Answer: C
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Dean recently had a BRZ broadband connection installed. However, the connection was poor and he didn't get the quality he required. He contacted BRZ about the problem, but the company did not solve his problem. Dean switched to Blue Broadband
Which of the following was the cause of Dean's switching behavior? A) involuntary switching B) competition C) response to service failure D) service encounter failures E) inconvenience
Although the number of daily newspapers continues to decline, what percentage of adults read a daily newspaper, either in print or online?
A. Approximately 15 percent D. Approximately 75 percent B. Approximately 25 percent E. Approximately 95 percent C. Approximately 45 percent