Measurable or observable characteristics of your audience are called

The job itself, fellow workers, supervision, company policies, pay, promotion and advancement opportunities and customers are all dimensions of:

A. The sales performance model B. Job satisfaction C. Motivation D. Job aptitude E. Organization culture

Which of the following is assumed by Roarke's argument?

A) Every employee would benefit from some training in stopping sexual harassment. B) The attitudes and behavior of the organization's employees were worse than those of most employees in the industry. C) The educational programs were the most effective programs that could have been offered. D) The effects of the educational programs in changing attitudes were greater than they were in changing behavior. E) The educational programs had a significant effect on either attitudes or behavior, or both.