In the study conducted by Falbe and Yukl (1992), managers found which influence tactic to be most successful?

a. Personal Appeal
b. Legitimating
c. Inspirational Appeal
d. Collaboration

c. Inspirational Appeal

Communication & Mass Media

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Identify and define the three general speech purposes and write a purpose and a thesis statement

appropriate to each one. What will be an ideal response?

Communication & Mass Media

What are the five steps or stages of the listening process? Briefly define each one

What will be an ideal response?

Communication & Mass Media