What are the five steps or stages of the listening process? Briefly define each one
What will be an ideal response?
Answers will vary. The five steps of the listening process are as follows: 1) Receiving – selectively tuning into the speaker's messages, both verbal and nonverbal. 2) Understanding – grasping the thoughts expressed and their emotional tone. 3) Remembering – retaining for some time the messages that are received and understood. 4) Evaluating – judging the message and the speaker's credibility, truthfulness, or usefulness.5) Responding – showing support when the speaker is talking and replying with questions and opinions when the speaker has stopped.
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The theory that helps explain group interaction that suggests that during communication there are competing tensions pulling conversation in multiple directions is the
A. Dialectical Model. B. Spiraling Model. C. Punctuated Equilibrium D. Multisequence Model.
Identify the seven steps in the multistep conflict management process described in the text, and explain what occurs at each step
Please provide the best answer for the statement.