A consideration to create products and services that are easy to make is:

Which of the following is not one of the eight basic facts about financial structure?

A) Debt contracts are typically extremely complicated legal documents that place substantial restrictions on the behavior of the borrower. B) Indirect finance, which involves the activities of financial intermediaries, is many times more important than direct finance in which businesses raise funds directly from lenders in financial markets. C) Collateral is a prevalent feature of debt contracts for both households and businesses. D) New security issues is the most important source of external funds to finance businesses.

Howard Schultz, CEO of Starbucks created a unique culture that is defined with his statement of "We're not in the business of filling bellies. We're in the business of filling souls"

What does he mean by that statement and how did he develop employees to be committed to that philosophy? What will be an ideal response?