When a group of consumers refuses to do business with a company in order to show disapproval of the company's actions and to encourage the company to change, the consumers are participating in a(n) ________

To arrive at a capitalization rate in the appraisal of an income-producing property, no provision should be made for which of the following:

A: Depreciation; B: Federal taxes; C: Return of the investment; D: None of the above.

A salesperson who is contacting possible buyers by mail or phone to assess their level of interest and financial capacity is in the ________ step of the selling process

A) preapproach B) prospecting and qualifying C) presentation and demonstration D) following up E) overcoming objections