Alfred wants to ensure he is communicating politely via e-mail. Which strategy should he use?
A. Write in all capital letters.
B. Compose a lengthy e-mail.
C. Generate unsolicited e-mails whenever possible.
D. Avoid offensive language.
Answer: D
Communication & Mass Media
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The final stage in the listening process is
a. remembering. b. attending. c. receiving. d. responding.
Communication & Mass Media
________ are the result of the tendency for members of particular ethnicities to settle in the same area (such as Latinos in Englewood and East Los Angeles).
A. Class structures B. Enclaves C. Global villages D. Ethnic tensions
Communication & Mass Media