A product that falls within the fair value zone of a value map is perceived to deliver benefits that are ________ the product's cost
A) greater than
B) less than
C) equal to
D) unrelated to
E) diminished by
C
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Maria worked in a manufacturing facility. Throughout the building there were posters and calendars of a sexually explicit nature, and they made Maria very uncomfortable. This is ________.
a. a hostile work environment b. not of legal concern because Maria is not suffering any economic injury c. sexual discrimination d. not of legal concern because none of the offensive materials are directed at Maria e. a quid pro quo harassment
Outstanding leaders combine good ______________ and effective _______________ to formulate and implement strategies that produce results and sustainable competitive advantage.
A) interpersonal processes & vision creation B) encouragement of the heart & communication processes C) personal development & business strategies D) strategic substance & interpersonal processes