A measurement process that determines the project goals and then the degree to which the actual performance lives up to these goals is:

Organizational strengths or abilities, developed over a long period of time that customers find valuable and competitors find difficult or impossible to copy are ________

Fill in the blank with the appropriate word.

In the group development process, the forming stage is complete when members begin to think of themselves as part of a group

Indicate whether the statement is true or false.