Explain the strategy control method to manage conflict with coworkers

Please provide the best answer for the best statement.

Answer:People who use a strategic approach prepare for their conflicts and engage in strategy control. When behaving strategically, one assesses the available information and options, which increases one’s understanding of the conflict and the other party. In turn, these behaviors help people choose conflict behaviors that are responsive to the partner’s as well as their own needs and increase the possibility for cooperation, collaboration, and compromise. First, before you even initiate a discussion over an issue in conflict, you should know what you want to occur as a result of the interaction. Second, decide if the issue is worth confronting—or worth confronting now. You may know what you want, but do you have a reasonable chance of accomplishing your goals? Third, if you decide that the conflict is worth confronting, you next want to try to understand the other party’s goals, that is, what he or she wants. Depending on your understanding of his or her goals and interests, you will likely suggest different solutions. Finally, plan the interaction. More specifically, you should think about when and where the conversation should take place and what tactics you believe will be most effective.

Communication & Mass Media

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At the evaluation stage of the listening process, one should

A) evaluate the speaker's point of view immediately. B) assume the speaker is not a person of goodwill. C) avoid giving the speaker the benefit of any doubt. D) identify any biases, self-interests, or prejudices that the speaker may have.

Communication & Mass Media

Which of the following do we NOT learn from the Motrin "We feel your pain" campaign incident?

A) mommy bloggers are considered one of the most clearly identifiable voices on the web B) negative comments travel fast C) bloggers can start a boycott D) know the intricacies of the relationships you include in your campaign E) advertisements of all kinds can be removed quickly to end a boycott

Communication & Mass Media