Just like there are genres of literature, there are familiar categories of speaking.

Douglas McGregor is best associated with which of the following models?

A. Hierarchy of needs B. Theory X and Y C. Tall organizational chart D. TQM approach

The use of public relations strategies and tactics to foster and enhance the shared interests and values of an organization and the publics important to its success is known as

A) marketing B) relationship management C) advertising D) human relations E) integrated marketing communications