Which of the following refers to a list of the tasks, duties, and responsibilities that a job entails?

A. Job specification
B. Job description
C. Job analysis
D. Job design

Answer: D. Job design

Business

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Many businesses have discovered that the costs associated with attaining a new customer are many times that of retaining existing customers. Thus businesses realize that they can benefit directly from practising what type of marketing?

a. patronage b. interactive c. relationship d. attractive

Business

To be useful, market segments must be measurable

Indicate whether the statement is true or false

Business