Ear-catching phrases that summarize main ideas and help listeners remember

significant themes are called mnemonic.

Indicate whether the statement is true or false.

Answer: T,

Communication & Mass Media

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In a business conversation, it's best to discuss the most sensitive issues first, to get them out of the way so you can move on to other business

Indicate whether the statement is true or false.

Communication & Mass Media

Nominal group technique (NGT) is designed to overcome an obstacle which inhibits idea generation which is __________

A. individual differences among group members B. lack of knowledge, skill, and motivation C. uneven participation D. members separated by time and space E. time needed to generate ideas

Communication & Mass Media