Budgetary slack is the practice of underestimating costs so as to project an optimistic future outlook

Which question is most relevant to a Web-Star salesperson who is trying to tailor a presentation to a prospect's specific needs for Web conferencing software?

A) What is the prospect's budget for the purchase? B) How familiar is the prospect with Web conferencing software in general? C) What level of technical expertise does the prospect have with computer software? D) Has the prospect been using paid or free Web conferencing software for meetings? E) How will the prospect be using Web conferencing software with its clients and employees?

Working as a strategic business partner requires a much deeper and broader understanding of business issues

Indicate whether this statement is true or false.