A speech about the career of Jackie Robinson would be a

When using a manuscript form of delivery,

a. fill each page with text so you have fewer pages. b. staple the pages together so you don't lose them. c. single space the manuscript. d. use half-inch page margins. e. use a large type size.

Thomas is presenting a training session on preparing and delivering crisis communication. As he begins the session, he opens with a slide containing statistics on how often this skill is required. What strategy has Thomas not used successfully?

a. Keep presentational aids simple b. Establish rapport with your trainees before using presentational aids. c. Confirm the size of the training classroom. d. Check the equipment prior to beginning the training.