Thomas is presenting a training session on preparing and delivering crisis communication. As he begins the session, he opens with a slide containing statistics on how often this skill is required. What strategy has Thomas not used successfully?
a. Keep presentational aids simple
b. Establish rapport with your trainees before using presentational aids.
c. Confirm the size of the training classroom.
d. Check the equipment prior to beginning the training.
b
Communication & Mass Media
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List two barriers to effective listening. Provide an example for each barrier you explain
What will be an ideal response?
Communication & Mass Media
Which of the following options is likely to be the best source of information on current trends?
A. a scholarly journal article B. a book C. an almanac D. a magazine article
Communication & Mass Media