Toyota developed the world-class production system known as ________
A) business process reengineering
B) just-in-time
C) total quality management
D) benchmarking
E) statistical process control
B
Business
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When a public relations professional and her team project the hits a website will receive based on competitive data, they are doing which of the following?
A) establishing objectives B) determining criteria C) determining benchmarks D) selecting a measurement tool
Business
The ________ is the tendency for negotiators to behave as if they are communicating
synchronously when in fact they are not. A) 11th hour negotiation effect B) temporal synchrony bias C) framing effect D) fundamental attribution error
Business