If a speech is organized to identify a situation and then discuss the impact of that situation, the speaker has used a _____ pattern

________ is the conflict management strategy that can be characterized as "I lose–You lose."

a. Compromising b. Collaborating c. Competing d. Avoiding

Toll-free numbers can begin with _____

a. 800 b. 888 c. 877 d. All of the choices