People who focus on details, facts, and evidence are ___________-oriented listeners

Not long after Tim had been on the job, a co-worker told him, "Joanne gets crazy if you're not here on time. I was late from lunch one time and she let me have it!" The co-worker's comment is an example of a(n) __________

a. enhancement rite b. corporate story c. personal story d. collegial story e. interaction ritual

The study of nonverbal communication includes symbols that are not words as well as nonword sounds that convey meaning.

Answer the following statement true (T) or false (F)