The study of nonverbal communication includes symbols that are not words as well as nonword sounds that convey meaning.

What should you do to help calm yourself before your speech?

A) picture the audience naked B) take a deep breath C) practice selective relaxation D) cut back on preparation

Lin manages a team of business consultants. During a meeting, Jack, a senior business consultant, puts forth a new idea to tackle the insufficient infrastructure at the workplace. Lin applauded Jack on his effort to come up with a solution. In this scenario, Lin performed the role of a(n) _____.

a. interpreter
b. supporter
c. analyzer
d. gatekeeper