It has been suggested that fear contagion (the spread of fear throughout a crowd) is largely dependent on response to the ____ of the individual

Which is true about negotiation?

A. In a win-lose negotiation, neither person is satisfied with the outcome. B. In a win-win negotiation, the goal is to find a solution that is satisfying to everyone. C. Conflict avoidance is always the best style for those with low self-esteem. D. It is not possible to win in the short run but lose in the long run.

Tom gave a speech on Old Drum, a historical statue of a dog in the local town square. What

strategy is Tom using in his selection of topics? A) building in redundancy B) establishing a motive for listening C) presenting information that relates to his listeners? interests D) reinforcing key ideas verbally and nonverbally