Web 2.0 is less about the ways in which people and organizations are using the web than about the technologies

In your neighborhood there is a small men's store that has a limited selection of clothing, but the selection that is carried is of very high quality and price

Services include free alterations and tailoring, personalized record keeping, and free dry cleaning. The inside of the store has deep leather chairs and couches and thick pile carpet. Upon entering the store, a customer feels "special and rich." In terms of differentiation, what is this retailer trying to communicate by its decorations and service level? A) differentiation based on services mix and atmosphere B) differentiation based on prepurchase services C) differentiation based on postpurchase services and atmosphere D) differentiation based on ancillary services and atmosphere E) differentiation based on prepurchase and postpurchase services

Day of week is an evaluation that is most related to these categories of business

A) fast food, utilities, long-distance telephone service B) retail shopping, movies C) ice cream, soft drinks and cold remedies D) durable goods' replacement cycles