Which of the following would be considered an indirect competitor of Priceline?

CRM tools does not help companies in determining:

A) warranty of products sold to consumers. B) amount paid by consumers in different countries. C) which customers are very demanding. D) the use of credit cards for payment. E) the use of laptop computers by customers.

The U.S.-style "I'll do whatever it takes to get your business" has proven to be a successful selling approach throughout the world

Indicate whether the statement is true or false