Recency theory recommends putting the strongest argument first in the body of your speech to establish a strong initial impression

Business partners, Jim and Jack, meet to discuss various business opportunities. When they see each other, they shake hands. What does this gesture signify?

a. Social/polite touch b. Touch avoidance c. Displaced point pattern d. Diffused point pattern

Norm was asked to speak at the retirement dinner for his boss, and he really wanted to make a good impression. He spoke about every good quality his boss had and embellished it until his praise was so lavish that his boss was thoroughly embarrassed. What aspect of decorum did Norm violate?

A. length B. formality C. intensity D. resonance