Conventional industry practice has the project paid in three parts due: (1 ) after the project is accepted, (2 ) at the project mid-point, and (3 ) at the conclusion of the project

Which one of the following provides the CORRECT list of processes within the service operation stage of the service lifecycle?

A. Event management, incident management, problem management, request fulfillment, and access management B. Event management, incident management, change management, and access management C. Incident management, problem management, service desk, request fulfillment, and event management D. Incident management, service desk, request fulfillment, access management, and event management

The most rapidly growing type of computing is ________

A) cloud computing B) client/server computing C) desktop computing D) laptop computing