________ can also be thought of as an asset representing the value created by the relationship between the brand and its customers over time

All of the following are penalties for violating the Fair Credit Reporting Act EXCEPT

A) reasonable attorney's fees B) either fines or imprisonment C) punitive damages awarded by a court D) loss of license indefinitely "

When writing a persuasive request for action, you should

A) use the hard-sell approach. B) demonstrate that helping you will solve a significant problem. C) ask for more than you actually want so that you'll have a cushion for negotiation. D) avoid flattery. E) use circular reasoning. c