All are part of the five-step process to conduct empathic design except:

a. observation.
b. quantifying the data.
c. developing prototypes of possible solutions.
d. reflection and analysis.
e. brainstorming for solutions.

B

Business

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A) determining the characteristics B) establishing specifications C) search for and qualify potential suppliers D) request proposals

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________ advertising would most likely result in attack ads between competitors

A) Reminder B) Comparative C) Personal D) Informative E) Classified

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