When evaluating Internet resources, it is important to note the site's purpose, expertise, objectivity, accuracy, and _______

Giles is a White American male. Whenever the history of slavery is brought up, he feels guilty or becomes defensive

This is an important step for reconciliation because feeling guilty for past events means Giles empathizes with oppressed group of people. Indicate whether the statement is true or false.

Which of the following is a step of the Nominal Group Technique (NGT) process created by management scholars Andre Delecq and Andrew Van de Ven?

a. Each member presents an idea in a round-robin session to be included in a master list of ideas. b. Every member will vote on the ideas to be included on the master list. c. The group decides on a spokesperson who reads aloud each member's ideas. d. Each member anonymously writes his or her ideas to be presented by the facilitator.