In the initial stages of group work, Schutz contends that group communication is aimed primarily toward which one of the following needs?

Audra has been asked to make the sales presentation to the Rockford Corporation executives. This is a crucial presentation and winning this account will ensure that she becomes a partner in the agency. Which method of presentation should Audra employ?

a. impromptu b. manuscript c. memorized d. extemporaneous

In ________ conflict, individuals focus on the original issue and try to identify the specific problem.

A. productive B. collectivist C. individualist D. destructive