Pay includes employees' base salaries, pay raises, and bonuses and is determined by a number of factors such as characteristics of the organization and the job and levels of performance.

a. true
b. false

Ans: a. true

Business

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The basic customer satisfaction model is often called ________ because it presumes that levels of customer satisfaction with a product or service are determined by how well the product performs relative to what the customer expects

A) a high confirmation/low confirmation model B) an expectation confirmation/disconfirmation model C) a negative confirmation/positive confirmation model D) a need satisfying/dissatisfying model

Business

What are the different types of fit and when would each be most important to assess?

What will be an ideal response?

Business