In the communication model, the message is the actual communication that bounces back from the receiver to the sender

An auditor discovered that a clients A/R turnover is substantially lower for the current year than for the prior year. This may indicate that:

a. obsolete inventory has not yet been reduced to fair market value b. there was an improper cutoff of sales at the end of the year c. an unusually large receivable was written off near the end of the year d. the aging of A/R was improperly performed in both years

In Chapter 13's "A Question of Ethics: How NOT to Win Friends & Influence Communities," the key lesson is that corporations must put people first and profits second

Indicate whether the statement is true or false