In Chapter 13's "A Question of Ethics: How NOT to Win Friends & Influence Communities," the key lesson is that corporations must put people first and profits second

The ________ Act makes it illegal to discriminate against someone on the basis of race, color, religion, national origin, or sex

Also, according to this act it is illegal to retaliate against a person who complained about discrimination, or participated in a lawsuit. a. Family and Medical Leave b. Civil Rights c. Worker Adjustment and Retraining Notification d. Older Workers Benefit Protection

Which of the following is a type of feedback designed to focus on the process and outcome of the communication rather than the people involved?

A) Unified B) Destructive C) Parliamentary D) Constructive E) Content