The production combination of 450 bags of lime and 800 bags of vinegar is not feasible because one resource is exceeded. Which resource is exceeded and how much more is needed to produce this combination?

In cases where the culture of an organization is strong, management must focus on the structure found in the company's rule book for orderliness and predictability that employees look to for guidance rather than through the company culture.

a. True b. False

Which process is responsible for dealing with complaints, comments, and general enquiries from users?

A. Service Level Management B. Service Portfolio Management C. Request Fulfillment D. Demand Management