The primary benefit of a negotiable instrument is that it can be used as a substitute for money

"The difference between the service that employees are trained to provide and the service they actually deliver" is not one of the gaps in the "gap model of service quality." However, this gap can occur. When it does, the gap to which it is the most closely related is

A. the "service gap." B. the "standards gap." C. the "delivery gap." D. the "communications gap." E. the "knowledge gap."

Intercompany tie-ins are the promotion of two different products from the same company using one consumer promotion

Indicate whether the statement is true or false