Which of the following is the MOST appropriate type of risk to be associated with authorized program exits (trap doors)?

Jake had an appointment at the doctor's, but couldn't make it on time because he was caught in traffic. By the time he reached the doctor's office, the doctor had already begun with the next patient. This illustrates the ________ of services

A) variability B) heterogeneity C) perishability D) intangibility E) homogeneity

An important advantage of e-learning is that it provides a fear-free and privacy-protected environment in which students can put forth any idea without fear of looking stupid

Indicate whether the statement is true or false