A rhetorical question does not require a response from the

The eye scan technique is a method for maximizing eye contact when

a. speaking extemporaneously. b. speaking off the cuff. c. a presentation is memorized. d. using a manuscript. e. trying to see audience members at the back of a room.

When we evaluate our own merits with respect to certain reference groups, we are engaging in a process known as

A. self-esteem maintenance. B. impression formation. C. social comparison. D. the looking-glass self.