Which box should be marked in block 1 of the CMS-1500 claim form when a Workers' Compensation claim is being filed?

A client with patellofemoral syndrome who has little to no local swelling may benefit most from:

a. Intensive mobilization of the cuboid b. Deep gliding, kneading, friction, and myofascial release to the arch of the affect-ed foot c. Strengthening the lateral rotators of the hip d. Deep gliding, kneading, friction, and myofascial release to the affected quadri-ceps and hamstrings

Which of the following best describes how the medical assistant can make patients feel welcome?

a. Talk and laugh with staff members. b. Act quietly and avoid eye contact. c. Acknowledge their presence. d. Fill out the registration form for the patient.