Which of the following best describes how the medical assistant can make patients feel welcome?
a. Talk and laugh with staff members.
b. Act quietly and avoid eye contact.
c. Acknowledge their presence.
d. Fill out the registration form for the patient.
c
Health Professions
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It is recommended that a practice which uses monthly billing set aside ____ for processing and mailing statements
A) an hour a day B) a few hours a month C) 1-2 days a month D) 4-5 days a month
Health Professions
The bones of the upper extremities include the:
A) Humerus and radius B) Humerus and calcaneus C) Phalanges and tibia D) Radius, ulna, and tarsals
Health Professions