________ are situations in which the expectations of service quality were higher than the realized quality

Grady Corporation provides the following financial information

Minimum acceptable operating income $556,600 Average total assets $2,000,000 Operating income $708,000 Return on investment 35.40% Net sales $900,000 Calculate the target rate of return. (Round your answer to two decimal places.) A) 27.83% B) 78.67% C) 35.40% D) 61.84%

When a chef explains to his staff how food borne illnesses occur, she is delivering this type of informative presentation

A) incident B) mechanism C) process D) ideas