Which of the following is a carbon offset program set up under the Kyoto Protocol that allows developed countries to meet greenhouse gas reproduction pledges by paying for carbon offset projects in developing nations?

Globalization results in a greater degree of ________________ across markets than would be present otherwise

Fill in the blank(s) with the appropriate word(s).

Many marketing experts recommend ________ programs that allow a company to talk to individual customers and adjust elements of the marketing mix to satisfy the specific needs of each customer

A) customer relationship management B) psychographic segmentation C) transactional management D) B2B marketing E) C2C marketing