One can use literature review to identify appropriate sampling approaches that have been successful in studying similar topics.

_____ are tangible objects that shape ideas and institutions.

Fill in the blank(s) with the appropriate word(s).

You have just taken a job with a financial services company. You quickly realize that the sales manager provides direction in every aspect of the job, from what to say on the phone in prospecting to what to write in a thank you note. No deviations from these procedures are permitted. This manager is using the _____________ leadership style.

a. selling b. authoritative c. telling d. supporting e. delegating